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 | Important Notice If the clock keeps showing the wrong time then we advise changing the battery. This normally resolves the problem. Are you having difficulty in setting the clock to the correct time? Signal strength improves at night, it is recommended to leave the battery inserted, ideally near a window overnight Possible interference or faults Domestic electrical appliances without radio interference suppressors. TV receivers and computers within 2 meters of the clock Machinery with high frequency leakage Outside the normal transmission radius (1200km) Weather conditions can effect the signal transmission Metal clad buildings. There are times during the year when the signal is switched off for maintenance. Please check the following web site for technical information: www.npl.co.uk/time If you have any problems with this product that cannot be corrected by considering the above then please telephone our Customer Services Helpline on 0121 524 1400 Monday – Friday 9.00am – 4.00pm Guarantee Your clock is guaranteed against any defective parts or construction for 2 years from the date of purchase. Your guarantee is only valid if you present your original receipt when returning the clock. The guarantee provides you with the rights which are in addition to the consumer statutory rights and therefore, do not limit the effect of these statutory rights. Please note that this guarantee does not cover breakages caused by accident or maltreatment. Batteries are not covered. A full complete after sales service is also available, after the guarantee expires, at a nominal charge When returning your clock When returning your clock, please enclose a cheque or postal order for £4.95, payable to PH Services, to cover postage and insurance for loss or damage in transit. We cannot be held liable for loss or damage without this remittance. All clocks should be returned to; PH Services, Tompion House, 25 Birmingham Road, West Bromwich, West Midlands, B70 6RR |